Overview
This website is operated by RAISA World Private Limited (CIN: U15202UP2026PTC251425), a company incorporated under the Companies Act, 2013, with its registered office at N-9/38, Kha-1-Ga, Kedar Nagar Colony, Varanasi, Uttar Pradesh – 221109, India.
These Terms of Service govern your use of www.raisa.in and any associated services, including purchases of our products. By visiting our website or placing an order, you agree to be bound by these terms, including any additional policies referenced herein.
1. Eligibility and Use of the Website
By using our website, you confirm that you have reached the age of majority in your state or province of residence, or that you are using the website under the supervision of a parent or legal guardian who agrees to these Terms on your behalf.
You may not use the Service for any unlawful purpose or in violation of any applicable law or regulation. You agree not to transmit harmful or disruptive code, infringe upon intellectual property rights, engage in fraudulent activity, attempt to gain unauthorised access to any part of the website, collect personally identifiable information from other users, or use the website for commercial solicitation without our written consent. Violation of any of these conditions may result in immediate termination of your access.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
3. Accuracy of Information
Material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions. We reserve the right to modify the contents of this website at any time without notice. Historical information on this website is provided for reference only.
4. Modifications to Services and Prices
Prices are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice and without liability to you.
5. Products and Services
We have made every effort to display our products accurately. We cannot guarantee that your screen’s display of any colour will be accurate. We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction, and to limit quantities at our sole discretion. Any offer made on this website is void where prohibited.
All products are subject to our Returns & Refunds Policy, which sets out your rights regarding returns, exchanges, refunds, and warranties as required under the Consumer Protection (E-Commerce) Rules, 2020. Please review that policy before placing an order.
6. Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order. You agree to provide current, complete, and accurate purchase and account information for all transactions, and to promptly update your details as needed.
7. Optional Tools
We may provide access to third-party tools over which we have no control. Such tools are provided “as is” without warranties of any kind. Any use of optional tools is entirely at your own risk.
8. Third-Party Links
Third-party links on this website may direct you to websites not affiliated with us. We are not responsible for the content, accuracy, or privacy practices of any third-party websites and will not be liable for any harm arising from your use of them.
9. User Comments and Feedback
Any comments, ideas, or submissions you send us may be used by us at any time without restriction or compensation. You are solely responsible for the accuracy and content of your submissions. Comments must not violate any third-party rights or contain unlawful material.
10. Personal Information
Your submission of personal information through the website is governed by our Privacy Policy. We handle all personal data in accordance with the Information Technology Act, 2000, the IT (SPDI) Rules, 2011, and the Digital Personal Data Protection Act, 2023.
11. Errors, Inaccuracies, and Omissions
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice, including after an order has been submitted.
12. Prohibited Uses
In addition to the restrictions above, you are prohibited from using the website for any unlawful purpose; to violate any applicable law or regulation; to infringe intellectual property rights; to harass or discriminate against any person; to submit false information; to upload malicious code; to spam or scrape; or to interfere with the security of the Service.
13. Disclaimer of Warranties and Limitation of Liability
The Service is provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted, timely, or error-free service. To the extent permitted by applicable law, RAISA’s total liability for any claim shall not exceed the amount paid by you for the specific order giving rise to that claim.
14. Indemnification
You agree to indemnify and hold harmless RAISA World Private Limited, its officers, directors, employees, and agents from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.
15. Intellectual Property
All content on this website — including text, graphics, logos, images, and product designs — is the exclusive property of RAISA World Private Limited and is protected under the Trade Marks Act, 1999 and the Copyright Act, 1957. You may not reproduce or distribute any material without our prior written consent.
16. Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed and the remaining Terms shall continue in full force.
17. Termination
We may terminate your access to the Service at any time without notice if you fail to comply with these Terms. All obligations incurred prior to termination shall survive.
18. Entire Agreement
These Terms, together with any policies posted on this website, constitute the entire agreement between you and RAISA and govern your use of the Service, superseding any prior agreements.
19. Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Varanasi, Uttar Pradesh. Before initiating legal proceedings, both parties agree to attempt resolution through good-faith negotiation for 30 days.
20. Changes to Terms of Service
We reserve the right to update these Terms at any time. Changes are effective when posted to this page. Your continued use of the website after any changes constitutes acceptance of the updated Terms.
Questions?
Email us at hello@raisa.in
RAISA World Private Limited
CIN: U15202UP2026PTC251425
N-9/38, Kha-1-Ga, Kedar Nagar Colony, Varanasi, Uttar Pradesh – 221109